Our terms of trade set out what we will deliver to you and what we expect from you.

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The last thing we want is a mismatch in understanding and a poor outcome for you, the homeowner.

We believe in providing great service and we take pride in our standards. The terms of trade below serve as the criteria for all of the work we carry out. These terms override any agreements made in person, over the telephone, or in any other communication.
 

When you ask Whittaker Electrical Ltd to carry out work on your behalf, you agree to uphold your obligations under these terms of trade.
 

If you have any questions please contact us on our cell number 022 689 4041 or email us at euan@whittakerelectrical.co.nz.
 

If you are unhappy with the work we provide, or have any problems or comments, please let us know immediately. We will do our best to fix any problems right away. If you do not give us feedback or if you delay payment, it makes it difficult for us to put things right.

We take pride in what we do and would love for you to use us again and tell your friends. You can be sure that we want you to get the outcome you are after, as much - if not more - than you do.

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Charges (all excluding GST)

Minimum callout for any job: $150 - includes first hour and compliance

Tradesman: $90 per hour or part there of

Apprentice: $50 per hour or part there of

Compliance - $35 per job

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Payment is due 7 days after your invoice date. If you need to discuss your invoice or are dissatisfied with the service or invoice amount you need to contact us immediately. If payment remains outstanding after 21 days from the invoice amount an admin fee of $50 will apply. Outstanding debts over 6 weeks may be sent/sold to a debt collection company at your cost.